Question 1

How long does delivery take?

Accepted Answer

Orders are dispatched within 24 to 48 hours and delivered in 5 to 7 business days across India. Metro cities are usually faster. You get a tracking link by email and WhatsApp as soon as your parcel ships.

Question 2

Is shipping free?

Accepted Answer

Shipping is free on all orders above Rs.2,199. Below that a flat shipping fee applies at checkout, and the coupon SHIP5 unlocks free shipping on orders above Rs.2,199 as well.

Question 3

Do you offer Cash on Delivery?

Accepted Answer

Yes, Cash on Delivery is available on most pin codes across India. You can also pay securely online by UPI, credit card, debit card, net banking or wallets through Razorpay.

Question 4

Are Glohaze products authentic?

Accepted Answer

Yes. Glohaze is a multi-brand store and every product is sourced through authorised channels, sealed and quality checked before dispatch. We never sell testers, expired stock or replicas.

Question 5

What is your return and exchange policy?

Accepted Answer

You can request a return or exchange within 7 days of delivery for products that are unused, unopened and in their original packaging. Damaged or wrong items are replaced free of cost. Message us on WhatsApp or email marketing@glohaze.com to start a request.

Question 6

How do I track my order?

Accepted Answer

Sign in and open My Account then Orders to see live tracking for every order, or use the tracking link sent to you after dispatch. You can also ask our team on WhatsApp with your order number.

Wear your glow.

The Glow Edit

Glow, delivered

The house, curated

The Glow Edit

Shop by House